Sources of advice and information

This page lists good sources of advice and information during the Coronavirus (Covid-19) pandemic.


Greater Manchester Combined Authority (GMCA) have a dedicated micro web site which can be found here.


The Greater Manchester Health and Social Care Partnership have issued a Mental Health Wellbeing and Support Guide for all frontline staff and keyworkers which can be found here


The TogetherGM website has lots of advice and information for Greater Manchester residents on how to stay safe and well, finances, re-opening and locality specific support. Access the website here.


Advice for people


The NHS have compiled a list of of helpline and support groups who can offer expert advice on mental health and wellbeing here


Mind have specific advice on how to cope during this difficult time here.


The Greater Manchester Health and Social Care Partnership have produced leaflets for adults and young people with details of mental health support available.

They have also produced a Wellbeing and Mental Health during Covid-19 guide which can be found here.


Government have guidance on shielding the extremely vulnerable here.


Department of Work and Pensions have information regarding coronavius and claiming benefits  here


Community Hubs have been established in each local GM authority area to provide support for the most vulnerable in each borough. Find our more here.


Safety advice for victims and survivors of domestic abuse - Women's Aid and SafeLives have published safety advice for during COVID-19. In Greater Manchester, help and advice can be accessed via gmvictims.org, which also links to local support services

As from 30th April, any woman who needs to travel to find refuge from domestic violence can do so for free on any UK train. Email railtorefuge@womensaid.org.uk to access.

Women's Aid have produed two guides for the survivors and families of domestic violence. Resource for survivors: Safety and wellbeing advice for survivors and Resource for friends, family, neighbours and community members: Domestic Abuse, Sexual Violence, and other forms of Gender-Based Violence – Advice for friends, family, neighbours and community members


Greater Manchester Citizens Advice Out of Hours Helpline is available for all GM residents to call Monday to Sunday from 7pm to 10pm on 0161 850 5053. Calls are charged at local rates. This service will increase access to generalist and specialist advice in: Debt and Money Advice, Welfare Rights and access to Benefits, Housing, Mortgage and Employment.  


Salford CVS have advice for people to avoid being a victim of targetted fraudulent activity during the Coronavirus pandemic. Find out more here.


The Groundwork Greater Manchester Energyworks team are offering a free telephone advice service support to those who are self-isolating, vulnerable and/or high risk of covid-19 of all tenures regarding issues relating to their energy and keeping a warm home. 


There have been recent changes in Government policy on eviction proceedings:

  • From 20 September 2020 possession orders can be taken through the courts for landlords to legally evict tenants

  • The Notice of Eviction must in most cases give a minimum of 6 months’ notice (there are some exceptions to this, e.g. for cases involving anti-social behaviour and rent arrears in excess of 6 months where a shorter notice period may be given)

The Greater Manchester Combined Authority have published information to help tenants and landlords access local area Housing advice services across Greater Manchester. Click here to find out more.


Public Health England has published Covid-19: guidance for those leading a nomadic way of life which covers what to do if someone develops symptoms of Covid-19 when living on a traveller site, in a vehicle or on a canal boat. 


Advice for charities

NCVO have advice for charities here.


Government have guidance for charities here.


The Charity Retail Association has created a Charity Shop re-opening pack which provides advice and guidance to charities looking to re-open their retail operations at this time. 


GMCA have provided a Covid-19 – Immediate support for the VSCE sector briefing which sets out some immediate sources of support (financial and otherwise) for VSCE organisations providing a response to the Covid-19 pandemic. Access the document here.


Community Matters have produced a series of 4 helpsheets to support organisations decision making about reopening: Ensuring your organisation is Covid Secure – Things you will have to consider or change to be become Covid Secure before reopening; Flowchart to aid reopening decision making; Covid 19 Risk assessment – This is a basic template to start your thought processes about reopening; and Examples of Comms to share about reopening.


NCVO have prepared a resource for use by VCSE groups and organisations to take them through the main steps and processes thy need to follow when closing their organisations. 

Buy from us

Systems to help you work smarter

Conference and meeting room hire

Investments to help you grow