Sources of advice and information

This page lists good sources of advice and information during the Coronavirus (Covid-19) pandemic.


Greater Manchester Combined Authority (GMCA) have a dedicated micro web site which can be found here.


The Government have information, guidance and support here


The NHS have information and advice here.


Advice for charities


NCVO have advice for charities here.


Government have guidance for charities here.


The Charity Retail Association have put together advice around Covid-19 vaccinations and testing for charity retail as of the end of March 2021. Read it here.


The Charity Commission have updated their guidance to help with running your charity during the coronavirus (Covid-19) outbreak. Understandably, charities are concerned about what to do during the coronavirus (Covid-19) outbreak, so the Charity Commission have set out their response to the most commonly asked questions.

Click here to find out more


Mental Health Support and Advice


The NHS have compiled a list of of helpline and support groups who can offer expert advice on mental health and wellbeing here


Mind have specific advice on how to cope during this difficult time here.


Greater Manchester Health and Social Care Partnership have developed a Covid-19 Mental Health and Wellbeing Resources hub. Grouped by topics, it includes information and lists services and providers available for those experiencing difficulties. Access the hub here


Advice for People


Greater Manchester Citizens Advice Out of Hours Helpline is available for all GM residents to call Monday to Sunday from 7pm to 10pm on 0161 850 5053. Calls are charged at local rates. This service will increase access to generalist and specialist advice in: Debt and Money Advice, Welfare Rights and access to Benefits, Housing, Mortgage and Employment.  


The Greater Manchester Combined Authority have published information to help tenants and landlords access local area Housing advice services across Greater Manchester. Click here to find out more.


Public Health England has published Covid-19: guidance for those leading a nomadic way of life which covers what to do if someone develops symptoms of Covid-19 when living on a traveller site, in a vehicle or on a canal boat. 


The Greater Manchester Bereavement Service is for anyone in the region who is bereaved or has been affected by a death, either personally or professionally. From 1 April 2021, Greater Manchester Suicide Bereavement Information Service has merged with Greater Manchester Bereavement Service. The joined-up service, delivered by Six Degrees Social Enterprise, will now only be known as Greater Manchester Bereavement Service.

Trained bereavement practitioners are there to listen, help find the right support and provide practical advice to support people. The service is also available for those seeking advice for others. The Greater Manchester Bereavement Service website features an interactive map of local and national support services as well as useful resources to help those affected by a death. Call: 0161 983 0902 (Monday to Friday, 9am to 5pm, excluding bank holidays) Email: salccg.gm.bs@nhs.net Website: www.greater-manchester-bereavement-service.org.uk


Advice for the Vulnerable:

Government have guidance on shielding the extremely vulnerable here.

Department of Work and Pensions have information regarding coronavius and claiming benefits  here

Community Hubs have been established in each local GM authority area to provide support for the most vulnerable in each borough. Find our more here.

The Groundwork Greater Manchester Energyworks team are offering a free telephone advice service support to those who are self-isolating, vulnerable and/or high risk of covid-19 of all tenures regarding issues relating to their energy and keeping a warm home. Find out more here.

Salford CVS have advice for people to avoid being a victim of targetted fraudulent activity during the Coronavirus pandemic. Find out more here.


Advice for victims and survivors of domestic abuse:

Women's Aid and SafeLives have published safety advice for during COVID-19. In Greater Manchester, help and advice can be accessed via gmvictims.org, which also links to local support services

As from 30th April, any woman who needs to travel to find refuge from domestic violence can do so for free on any UK train. Email railtorefuge@womensaid.org.uk to access.

Women's Aid have produed two guides for the survivors and families of domestic violence:

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