Wed, 30 Jun 2021
13:00 - 15:00
This course is intended to raise awareness of and demystify the formal debt advice process. It will enable those frontline workers sufficiently confident to support their clients and help them understand where to receive the best free, confidential advice for their clients once a debt problem has been highlighted.
You will be able to:
List the main causes of debt.
Be able to, name the formal debt solutions in England & Wales.
Be able to, describe formal debt solutions to tenants when required.
Know how and where to refer someone for specialist debt help.
Please note that whilst this training will give learners an insight into debt advice process, it does not qualify or authorise learners to act as debt advisers. It is the responsibility of anyone giving debt advice to ensure that they have the necessary Financial Conduct Authority registration and licencing, professional indemnity insurance and up to date specialist industry training where applicable, and have a set of policies and procedures in place to ensure they are fully compliant with current legislation, regulation and best practice.
How to book / contact details:
Who is the event for:
This course is aimed at frontline workers supporting those who find themselves with money worries.