Concessionary travel pass restrictions lifted to help GM's older and disabled people

Peak time restrictions on concessionary tram and bus passes have been lifted during the early morning rush hour to make it easier for the region’s older citizens and disabled people to get their shopping.

While unnecessary travel is being discouraged, the decision has been taken after leading supermarkets announced they will open early, or set aside the first hour of business exclusively for older customers and those most vulnerable to Covid-19.

Concessionary pass holders normally pay full adult fare to travel before 9.30am, during the early morning rush hour.
The Government is advising against non-essential use of public transport and for people to vary travel times to avoid rush hour.

Systems, including ticket validators on Metrolink stops, are now being updated to reflect the new concessionary pass travel hours, which come into effect on Friday 20 March. Customers should note that some machines may not be updated until Monday, but this does not affect their travel before 9.30am.

With fewer journeys being made on public transport, and fewer staff and drivers available, bus, rail and tram services will start to be reduced over the coming days.

From 22 March buses and other public transport services will be subject to more frequent changes. This may include services operating at a reduced frequency.

Metrolink passengers with 28 day and annual travelcards are being offered refunds on the number of days left remaining on their tickets, as long as there is a minimum of 7 days remaining.

People who do need to make essential journeys are assured that a rigorous cleaning regime is in place on public transport.

The latest information on how public transport services are affected is at or by calling 0161 244 1000.

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